Their support system is not very good at all. I was on he phone yesterday trying to work out a problem and I was about to hang up the phone with a guy with an attitude. Yes, I may not be tech savy, but you don't have to belittle your customers. I still never got the problem resolved and ready to return the box. The box itself is set up very good, but when you have a problem, you're pretty much on your own. Good luck if you decide to buy one.